FAQ
No. Subject to review, we will take a return if we ship the wrong item, within 3 days after delivery. Change-of-mind returns are not accepted.
No. Subject to review, we will take a return if we ship the wrong item, within 3 days after delivery. Change-of-mind returns are not accepted.
Match the delivered stone to the report as soon as it arrives. Email Carat Mate within 3 days if the wrong item was shipped. Carat Mate ships the certified loose diamond and its lab report to United States addresses. Prices on the site are in USD. Wrong-item returns may be considered within 3 days of delivery, subject to review.
